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FAQ

SHIPPING/DELIVERY

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We offer delivery/shipping anywhere in the United States including PO Box address and APO/FPO/DPO addresses.​

 

​Orders are processed and shipped  within 2-3 business days and additional days during weekend and holidays.

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CANCELLATION

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An order once placed cannot be cancelled.

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RETURN AND REFUND POLICY

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We strive for your complete satisfaction. If for any reason you are not satisfied with your purchase, we are here to help.

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Eligibility for Returns

  • Items must be unused, unworn, unwashed, and in original packaging.

  • Returns must be requested within 7 days from the date of delivery.

  • Certain items, such as sale items or personalized/custom items, are non-returnable unless defective.

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How to Return

  1. Contact our Customer Support at sarisaristorefinds@gmail.com with your order number and reason for return.

  2. Customers are responsible for return shipping costs unless the item is defective or we made a shipping error.

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Refunds

  • Refunds will be issued via the original payment method once the return is received and inspected.

  • Processing time for refunds is typically 5–7 business days.

  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

 

Exchanges

Exchanges may be possible if the item is available in stock. Contact our team to check availability and instructions.

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FAST SHIPPING

Nationwide delivery in the US

FILIPINO FAVORITES

Curated with love from home

FAMILY-RUN

We treat you like part of our family

SAFE & SECURE

Secure payments you can trust

CUSTOMER CARE

We're here for you every step of the way

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